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POST
Submit feedback

Authorizations

Authorization
string
header
required

API key prefixed with finta_

Body

application/json
type
enum<string>
required

question when you want an answer, bug when something is broken, feedback for anything else.

Available options:
question,
feedback,
bug
message
string
required

The message to support. Surrounding whitespace is removed.

Required string length: 1 - 10000
subject
string

Optional subject line. Surrounding whitespace is removed. Left out, the subject is the start of message (up to 80 characters).

Required string length: 1 - 200
reported_by
enum<string>
default:user

user when the authenticated user wrote it. agent when an AI agent acting for the user reports something on its own; the ticket still comes from the user, marked as not written by them.

Available options:
user,
agent
model
string

The AI model sending this, as the agent reports it (such as claude-opus-5-5). Shown to support as reported, not verified.

Maximum string length: 100

Response

The ticket was opened.

id
string
required

The support ticket's ID.

object
enum<string>
required
Available options:
feedback
type
enum<string>
required
Available options:
question,
feedback,
bug
reported_by
enum<string>
required
Available options:
user,
agent